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Sales Business Analyst

Date: Sep 28, 2021

Location: Columbus, OH, US, 43085

Company: Worthington Industries, Inc


The Worthington Industries Rotation Experience & Development (WIRED) Program candidate will participate in a 12-18 month rotational program in which they will be responsible for developing knowledge and business skills in the manufacturing industry, while building strong relationships during each rotational assessment. The WIRED program is to provide the knowledge and resources to accelerate the learning curve at Worthington Industries. The Business Analyst works closely with several individuals at each rotation to ensure development goals are met. Strong emphasis will be placed on the ability to grow deep knowledge of the functional area. The analyst will be exposed to many facets of the business including on-site work in specified rotations. The career path will vary widely depending on interest, career alignment, and overall business need.

Key Duties & Responsibilities

  • SALES: Provide first class customer service to both internal and external customers. Process customer orders and manage customer needs successfully and timely. Work with internal departments on the production and shipping of product.
  • TECHNICAL SUPPORT / WARRANTY: Provide first class customer service to both internal and external customers. Diagnose and resolve customer product issues and questions. Demonstrate a strong understanding of product knowledge and application. Provide product training to customers and internal sales team.
  • TRANSPORTATION: Process shipping documents and arrange freight schedules. Manage inventory stock and delivery of product from factory production to shipping warehouse as well as process returned goods.
  • PRODUCTION PLANNING / SUPPLY CHAIN: Create and manage factory production schedules based on consumer supply and demand. Manage internal product/piece supply and demand. Communicate with sales team on finished good ETAs, production delays, pivot demands, etc.
  • PRODUCTION: Safely manufacturer quality parts on a fast-paced assembly line. Perform assembly, testing, problem solving, material handling, welding, paint line operation, press room operation, and quality control.

Critical Skills, Knowledge & Abilities

  • Strong organizational skills
  • Excellent communication skills, written and verbal
  • Good interpersonal skills and ability to work well in a team environment
  • Strong leadership characteristics
  • Demonstrated integrity, values, principles, and work ethic align with Our Philosophy
  • Self-starter with good project management skills
  • Good customer service orientation with ability to establish professional working relationships with internal/external customers and co-workers
  • Actively seeks career-development opportunities and builds new skills through training and reading of professional literature
  • Ability to see how assigned work fits into the larger picture and affects other areas so that issues outside original scope of work may be identified
  • Ability to problem solve with solution-based approach mindset
  • Must be able to stand for extended periods and exert moderate to heavy physical effort with a minimum lifting requirement of up to 50 pounds

Education/Travel Required

  • Bachelor's degree preferred or equivalent work experience (sales and/or manufacturing experience preferred but not required)
  • 3.0 GPA or above preferred
  • Community and/or collegiate involvement
  • Ability to travel and work remotely for up to one month at a time
  • Willingness to relocate for a 4-6 month rotation

Worthington Industries (NYSE:WOR) is a leading global industrial manufacturing company delivering innovative solutions to customers that span many industries including transportation, construction, industrial, agriculture, retail and energy. Worthington is North America’s premier value-added steel processor and producer of laser welded products; and a leading global supplier of pressure cylinders and accessories for applications such as fuel storage, water systems, outdoor living, tools and celebrations. The Company’s brands, primarily sold in retail stores, include Coleman®, Bernzomatic®, Balloon Time®, Mag Torch® and Well-X-Trol®. Worthington’s WAVE joint venture with Armstrong is the North American leader in innovative ceiling solutions.


Headquartered in Columbus, Ohio, and founded in 1955, the Company follows a people-first philosophy with earning money for its shareholders as its first corporate goal. Relentlessly finding new ways to drive progress and practicing a shared commitment to transformation, Worthington makes better solutions possible for customers, employees, shareholders and communities. 

Alternate Locations:  

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin

Job Segment: Business Analyst, Warehouse, Welding, Outside Sales, Finance, Sales, Manufacturing