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Quality Manager

Date: Jan 3, 2018

Location: Monroe, OH, US, 45050

Company: Worthington Industries, Inc

We are dedicated to the belief that people are our most important asset. In filling job openings every effort is expended to find candidates within Worthington, its divisions or subsidiaries. Employee development, opportunity to grow and continuing to evolve both as an employee and as a company are instrumental to our success. We encourage employees to inquire about open positions and apply to those that help further their career goals.  

SUMMARY: The Quality Manager is responsible for improving the quality of products produced and shipped at a specific location. This position provides work direction for Quality Control engineers and technicians, production team leaders and employees, and establishes, monitors and maintains the quality control system. The Manager identifies critical points in the manufacturing process and defines sampling procedure as well as determines types of tests to be performed as well as documentation and reporting requirements. The manager regularly uses data both for problem solving and proactive process improvements. This position interacts regularly with engineering, manufacturing and service functions to establish quality standard for raw material, work in process and finished products. The ideal candidate is an organized, analytical, problem-solver with the ability to prioritize and delegate tasks to ensure that daily operations are running effectively and efficiently.


• Responsible for IATF16949 accreditation of the facility and supporting activities.

• Validates quality system effectiveness through direct customer contacts.
• Uses statistical methods and other appropriate techniques to evaluate process capability, define improvement, and monitor process outputs.
• Monitors and reports on vendor changes or new vendor quality characteristics.
• Manages, measures and works to improve quality metrics.
• Leads continuous improvement of quality systems to prevent defects, reduce process variation and eliminate waste.
• Develops and implements process measurement and control systems for all production processes.
• Ensures adequate mistake-proofing and process controls implemented for defect free production.
• Manages both customer and supplier claim processes, focused on timely and accurate resolution while working to address true root causes.
• Works closely with outside sales in processing claims and writing corrective actions.
• Manages daily quality holds and dispositions while working to address true root causes.
• Drives costs down through quality by determining the most efficient cost effective way to make the products.

• Utilizes vision system inspection data for effective defect detection and drive continuous quality improvements
• Educates employees to make sound processing and raw material selection decisions.
• Ensures compliance with governmental safety and environmental and internal/external regulations and standards for equipment, processes, and services.
• Oversees and maintains integrity of material certifications.
• Provides leadership for team-based problem solving efforts in response to customer complaints and internal scrap and rework issues.
• Other duties as assigned.


• Knowledge and experience with quality methods and systems

• Strong data acumen, including implementation of statistical process controls
• Strong organizational skills
• Teamwork skills
• Strong customer service skills
• Strong leadership and management skills
• Integrity and trust
• Strong computer skills
• Strong problem solving/trouble shooting skills
• Strong interpersonal and communication skills, both written and verbal


Education/Training Required:
• Bachelor’s degree or equivalent experience
• 5 years manufacturing/quality experience
• Lean manufacturing or 6-Sigma experience is a plus

Worthington Industries operates under a long-standing corporate philosophy rooted in the Golden Rule, with earning money for its shareholders as the first corporate goal. As a market leader in metals manufacturing for nearly 60 years, we put people first, whether they’re our employees, shareholders, customers or suppliers. We’re looking for individuals who share our people-first philosophy and can help us continually innovate and grow through their insights, leadership and unique talents.

Worthington Industries (NYSE: WOR) is a global metals manufacturer serving growing end markets including automotive, construction, energy, agriculture, alternative fuel and many other markets. Our family of 10,000 employees in over 80 facilities throughout 10 countries has helped us earn the respect of our customers, our communities and our industry. With sales of approximately $ 3 billion annually, our company has been recognized by FORTUNE magazine as a “Most Admired Company” and four times as a “100 Best Companies to Work For.”

Worthington Industries Inc., and its subsidiaries, is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability or veteran’s status.

Nearest Major Market: Cincinnati

Job Segment: Engineer, Outside Sales, Lean Six Sigma, Quality, Engineering, Sales, Management, Customer Service